The digital service center for your central call management
Always able to provide information, direct & competent.
ATBAS KSC was specially developed for car dealership groups where telephone customer contact is handled from a central customer service center to save costs. ATBAS KSC offers your employees the opportunity to answer customer questions about ordered spare parts competently over the phone and without having to call back to the dealership.
Process optimization in your car dealership
In addition, customer wheels stored with ATBAS Wheel Management or ATBAS DEPOT can be requested via ATBAS KSC for wheel change or collection by the customer. It does not matter whether they are stored in a specific group company or in a central wheel warehouse.
- All stored wheelsets in the group can be found immediately
- Wheel sales support: display of the wheel condition during the phone call with the customer
- Request wheels with a mouse click to any assembly/delivery location according to customer requirements
Reliable & efficient work
Centralized call handling via a customer service center efficiently pools expertise and frees up time for service advisors, e.g. for dialogue acceptance and the sale of additional accessories.
- saves costs and increases parts sales
- Competently answering customer questions and ensuring satisfaction
- Cost-saving organization of seasonal wheel changes thanks to the function for requesting stored wheels
Take full advantage of your Service Center’s capabilities.
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All information about ATBAS KSC in the flyer
Read all about ATBAS KSC in the PDF flyer for downloading & printing.