Process optimisation for the parts department


ATBAS CLASSIC is the tried-and-trusted tool for process optimisation in the parts department and service department. Initially developed specifically for VW Group brand dealerships, it is now used by well over 800 Volkswagen, Audi, Porsche, Seat and Škoda dealers. ATBAS CLASSIC is a solid, reliable all-round tool for parts procurement during order preparation, saving your parts department time, money and stress.

30% time savings when ordering parts
ATBAS CLASSIC supports your parts department when ordering spare parts during order preparation. It reduces the time required for everyday tasks such as ordering, goods receiving and handling of spare parts by around one-third. Since ATBAS CLASSIC manages all information on ordered parts centrally, the information is visible to all staff in the dealership. Asking the parts department about parts on order is a thing of the past.

50% time savings when receiving goods
ATBAS CLASSIC uses proven and reliable scanner technology to make goods receiving fast and easy: no pre-sorting, no searching for items on delivery notices and no ticking off items.

Reduced capital commitment
With its sophisticated order module, ATBAS CLASSIC avoids unnecessary orders and shortages and prevents any build-up of surplus stock. ATBAS CLASSIC recognises “dead stock” in Group companies and automatically ensures it is sold off, in keeping with the motto “Better sold than scrapped!”. The monitoring function for the master mechanics’ compartments provides a continuous overview of reserved parts and warns of “leftovers”. This systematically reduces the capital commitment and increases liquidity.

ATBAS CLASSIC automatically notifies NORA or cash sales customers by e-mail or SMS that their order has arrived. Customer queries regarding ordered parts can be confidently answered by any staff member. If delivery of a part is delayed, service advisers are informed promptly by ATBAS CLASSIC so that they have enough time to extend or cancel previously agreed customer deadlines. This avoids the need for repeat repairs, saving the parts department valuable time and ensuring delighted customers and the best possible CSS results.

For your parts department:

  • Time savings of 60 minutes per day and staff member
  • Fewer spare parts enquiries
  • Automatic supply of parts information to service advisers and customers
  • Additional 50% time savings when receiving goods
  • Plus 30% less time required to complete orders


For your service department:

  • Time savings of 30 minutes per day and service adviser
  • Fewer spare parts enquiries
  • Independent creation of tyre offers
  • More time to receive and advise customers


For your workshop:

  • Time savings of 15 minutes per day and mechanic
  • Optimisation of work planning
  • Reduced waiting and travelling times


For your budget:

  • Reduced order preparation costs
  • More billable working hours
  • Increased parts revenue
  • Lower capital commitment and higher liquidity

Whether CARE, CARLO, CROSS, ingo2000 or VAUDIS – thanks to the DMS backbone interface, ATBAS CLASSIC works superbly with all dealer management systems used within the Volkswagen Group. Special interfaces for the TKP and WPS appointment scheduling systems create an unprecedented level of transparency for the service department and parts department. ATBAS CLASSIC offers consistent support for virtual technologies such as virtual servers, terminal and CITRIX clients, helping to cut your IT costs. Automatic updates and our own Support Service further reduce the burden on your IT department.

Questions about ATBAS CLASSIC? Submit them using the contact form below and we will be in touch.


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